We regret that you are not satisfied with your purchase and would like to make the return process as comfortable
and uncomplicated as possible. After receipt of your purchase you have up to 14 days to return your order.
Please note that we do not offer free returns from your country.
How to return an item:
Please fill out the packing slip
Place the packing slip and a copy of the invoice in the parcel, so the warehouse can assign the order
to your account
Take the return to your local Post Office and chose the most convenient shipping method. Please make
sure all old labels and barcodes are removed or blacked out.
We recommend that you select a shipping method that includes insureance and a tracking number
Please do not combine returns of different orders in one return. Each order needs to be returned
individually. Please make sure you keep the proof of postage until the returns have been
Please send your returns to the address below
navabi GmbH Neue Strasse 19 52382 Düren Deutschland